Responsible Gaming Framework at SpinneriKasino

Our Commitment to Safe Gaming

SpinneriKasino is dedicated to providing a secure and enjoyable gaming environment as part of our commitment under the Malta Gaming Authority license. Our approach helps ensure gaming remains a source of entertainment.

Understanding Gambling Addiction

While most players enjoy gambling responsibly, we recognize that a small number may develop gambling problems. Recognizing the symptoms early is vital, such as gambling to escape life's problems, lying about gambling habits, or gambling despite significant consequences.

Strategies for Prevention

Our preventive measures include monitoring and intervention strategies designed to prevent addiction. Counseling and support services can make a significant difference for those at risk.

Self-Assessment and Support Services

We encourage players to assess their gambling behaviors through a series of questions about their gaming habits. Assistance is available through entities like the Global Gambling Guidance Group and Gambling Therapy, among others.

Proactive Measures and Player Tools

SpinneriKasino offers various tools to promote responsible gaming:

• Account Restrictions: Players can request temporary suspension or permanent exclusion.

• Financial Limits: Set limits on deposits, losses, and wager amounts to maintain financial control. A decrease in deposit limits takes effect immediately, whereas an increase will require a 24-hour waiting period. If a limit has been set to zero, it cannot be increased for a minimum period of six months.

• Time Management: Limit session times to ensure balance between gaming and other life activities.

• Self-Exclusion: Options for self-exclusion are available, ranging from short breaks to extended periods. The minimum period for self-exclusion is six months. During the period of self-exclusion, players will be removed from all marketing materials and communications. Additionally, any attempt to reopen an account before the self-exclusion period has elapsed will be automatically denied.

Handling Self-Exclusion and Player Deposits

If a self-excluded player attempts to make a deposit, the deposit will be blocked, and the player will be reminded of their self-exclusion status. Further attempts may result in additional measures in compliance with regulatory requirements.

Regulatory Compliance and Reporting

SpinneriKasino is committed to regulatory compliance, including reporting self-exclusions and policy violations to the relevant authorities as required under our licensing obligations.

Contribution to Responsible Gambling Research

As part of our dedication to responsible gaming, SpinneriKasino supports organizations that fund research, prevention, and treatment related to gambling addiction. We recognize the importance of advancing knowledge and solutions to mitigate gambling-related harm.

Underage Gambling Prevention

Strict age verification processes are in place to prevent underage access, complying with Malta Gaming Authority licensing requirements.

Continuous Support

Our customer support team is trained to address concerns related to responsible gaming and to assist with setting limits or answering questions about our policies.

SpinneriKasino is committed to maintaining a responsible gaming environment in compliance with Malta Gaming Authority regulations, ensuring a safe and positive experience for all players.