SpinneriKasino Security Rules

Introduction at SpinneriKasino, we’re all about keeping things safe and sound for you, covering all bases from financial to IT and legal security.

Confidentiality Commitment We keep your info under lock and key, only sharing details if the big legal guns ask us to, or if someone steps out of line with our rules.

Personal Security Touch Choosing your login and password is a bit like picking a secret handshake. We trust you to keep it under wraps, but if you think someone’s caught on, give our customer service a shout, and they’ll help you change it pronto!

Financial Security

  • Variety is the Spice of Life: We’ve got all sorts of payment methods to keep things interesting and secure.

  • Credit Card Savvy: Sometimes your card might get shy and decline a transaction due to our ultra-secure systems. No worries though, just try again or use another method!

  • Tech-Smart: From SSL encryption guarding your application form to hardcore hash keys keeping your password safe, we’re on it! And yes, you’ll get a confirmation email when you sign up, but we’ll keep your password to ourselves.

Forgot Your Password? No Problem! Forgot your secret code? Hit up our site, request a reset, and check your email for a temporary lifeline to get you back in the game.

Extra Verification Steps Before we make moves with your money, we might ask for some paperwork to prove you’re you. It’s all part of our plan to keep things above board and comply with those pesky anti-money laundering rules.

Banking Privacy Promise What happens between your bank and ours stays between your bank and ours. And yes, your credit card number is our little secret, safe from prying eyes unless the law says otherwise.

IT Security

  • Fun Without the Risk: Our games are all about having a good time without going overboard. We monitor and test our systems to keep it that way.

  • Legally Secure: We play by the rules to keep you safe, focusing on proper game use, protecting our players, stopping money laundering, and looking out for the public interest.

  • Security Checks: We might do a little detective work to keep our community safe. That means checking up on your info now and then to make sure everything’s tip-top. Don’t worry, it’s all part of our commitment to keeping you and your gameplay secure.

We’re here to make sure your SpinneriKasino experience is as fun and safe as possible, looking after your information with the utmost care and keeping things strictly confidential, just how you like it!

 

 

Privacy Policy

 

1. SpinneriKasinois committed to respecting Players’ privacy and to complying with applicable data protection laws.

 

2. SpinneriKasino assures Players that their personal data is processed fairly, lawfully and in accordance with good practice and is only collected for specific purposes which are known and accepted by the Player when such Player chooses to make use of the Internet Site and Software systems.

 

3. SpinneriKasino is registered with the Data Protection Commissioner in Malta and adheres to the Data Protection Act, other relevant regulations, legal notices and/or similar rules in Malta and in Europe, taking account of the General Data Protection Regulation (’GDPR’; EU 2016/679), the Data Protection Directive (EC Directive 95/46/EC) and the Electronic Communications Privacy Directive (EC Directive/2002/58/EC).

 

4. By registering with SpinneriKasino, the Player is accepting that SpinneriKasino stores and processes the information entered in addition to the general system information and that activities are logged (see General T&Cs for more detail). SpinneriKasino takes the security and confidentiality of Players’ personal data seriously and shall endeavour to ensure that such data is not disclosed at any time to any third party without the Player’s prior explicit consent.

 

5. SpinneriKasino’s legal status under the data protection regulation is a data controller and by acting in this capacity, we securely store and process your personal data provided to us. In case you have any questions or concerns about how we handle your personal data, you may at any time contact our support at [email protected] and we will make sure your query will be forwarded to the responsible department and resolved in the appropriate time frame. 

In instances when you feel that your query has not been dealt with in an appropriate manner and that we have failed to meet any of the legal obligations in regards to the data protection rights, you can make a report to the supervisory authority in your country.

 

6. We will collect from you personal information, meaning any information about an individual by which this individual can be identified. This includes: 

 

(a) Identity data: first name, last name, username, date of birth and gender. 

 

(b) Contact data: billing address, email address and telephone number and any other information provided by you at the time of registering to our website, subscribing to any of our services (including promotions about products), posting material or requesting further services. 

 

(c) Correspondence data: information provided by you when you opt-in a promotion or competition, make a Customer Support enquiry or complaint or when you report a problem with our website, any other records of correspondence if you contact us about any matter. 

 

(d) Transaction data: details about payments to and from you and other details of products and services you have purchased from us including the bets won and lost. 

 

(e) Technical data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website. 

 

(f) Profile data: username and password.

 

(g) Usage data: information about how you use our website. 

 

(h) Marketing and communications data: your preferences in receiving marketing from us and our third parties and your communication preferences, as can be found and updated in the My Account section. 

 

(i) Aggregated Data: statistical or demographic data for any purpose. These may derive from your personal data but are not considered personal data in law as this data does not directly or indirectly reveal your identity. 

 

(j) Other personal data: provided to us for self exclusion reasons or KYC information.

 

7.SpinneriKasino will not collect any personal information without the Player’s knowledge. We may though automatically collect certain data and receive personal information about you  through the use of our services and through your interactions with us. We may also receive certain personal Information from third party service service providers, as well as from customer lists lawfully acquired from third-party service providers. Additionally, we retain the right to engage the services of third-party service providers to provide technical support, so as to process your online transactions and to maintain your account. We may be granted access to any information you may provide to such service providers and third-party e-commerce services. SpinneriKasino will use and safeguard those information obtained in this way as set out in this Privacy policy. Any information that you provide us with will only be disclosed to third parties outside the SpinneriKasino in accordance with this Privacy policy and will be at all times protected as per our legal obligations.

 

8. Player’s personal data may be shared with other companies within Condor group and to our business partners for adequate performance of the services to you and for the performance of any contract obligations we may have entered into with our business partners, suppliers and sub-contractors. Details of any third party to whom your information may be passed on to for the fulfillment of your use of our services, shall be made available to you. We shall always take all reasonable steps to ensure that your information and data is treated securely and in accordance with this Privacy policy.

 

9. Personal data of Players’ given to SpinneriKasino can only be accessed by SpinneriKasino’s employees in possession of the required clearance.

 

10.When you open an account atSpinneriKasino, the usage of your data will always be in accordance with data protection regulations and SpinneriKasino will only process your data when we have a lawful basis to do so. The lawful basis for processing your data are: 

 

(a) When your data are necessary to provide services to you under the performance of the contract (General Terms and Conditions) we have with you. The purposes falling into this basis are:  

- setting up, re-activating, operating and managing your account, including providing the services that you request from us;

- processing card and online payments relating to our services;

- enforcing or applying our General Terms and Conditions and other policies, and to protect the rights, property, or safety of our company, our players, or others;

- providing you with any other services or complying with other legal or regulatory obligations from time-to-time.

 

(b) When we are obliged to process your data in accordance with our legal or licensing obligations and responsibilities. The purposes falling into this basis are:  

- verifying your age and identity, including disclosing your personal data to third parties (such as financial institutions, credit reporting agencies and age verification agencies) regarding such verification;

- preventing fraud, abuse and money laundering, ensuring compliance with our General Terms and Conditions, reducing credit risk and protecting games integrity. This purpose may require us to disclose your personal data and betting and gaming history to third parties such as the relevant regulator, gaming bodies, financial institutions, agencies responsible for verifying age, the police and credit reporting agencies;

- monitoring gambling and gambling patterns to comply with responsible gambling obligations and to ensure that your use of our services is responsible;

- giving effect to any self-exclusion or any other responsible gambling tool we offer.

 

(c)  When you give us your explicit consent to do so. The purposes falling into this basis are:  

-providing you with information about promotional offers, but only where you have opted-in to receiving such offers;

- providing you with information about promotional offers from other brands which we are affiliated with or in a group relationship with, but only where you have opted-in to such offers;

- monitoring and giving effect to deposit, spend and loss limits that you have set;

- responding to communications you send to us.

 

(d) When we have a legitimate interest to process your personal data provided that these interests do not prejudice your own rights and interests. The purposes falling into this basis are:  

- making available to you online advertisements and branding in relation to our goods, services, promotions and offers which you may be of interest to you;

- improving our service and making your experience as enjoyable as possible by preparing statistics and providing analytical reports and analysis relating to the use of the services by our customers;

- undertaking research, conducting surveys, technical diagnostics, research analyses and obtaining feedback from our players (which may include us contacting you directly) in order to better understand and improve our services;

- training and quality management to improve our services and customer relations (which may include recording telephones calls).

 

11. When we process your personal data as mentioned above in clause 8, we can process these either directly or appoint members of our group or service providers that are legally known to be as processors, to do this on our behalf and all of whom adhere to this Privacy policy, and who only process your personal data on our behalf for the purposes set out above.

 

12. SpinneriKasino has adopted best practice when it comes to the principles of the communication with its Players for which the explicit consent has been given by a Player.

 

13. SpinneriKasino operates globally, therefore it may be necessary to transfer your information to countries outside the EU. The data protection and other laws of these countries may not be as comprehensive as those in the EU. In these instances we will take steps (such as by standard contractual clauses pursuant to the General Data Protection Regulation) to ensure that an adequate level of protection is given to your personal data.

 

14. All the aforementioned is in place in order to assure the Players that at all times personal data is:

 

(i)          processed in accordance with the rights of the Player concerned;

 

(ii)         processed fairly and lawfully;

 

(iii)       obtained only for a specific and lawful purpose;

 

(iv)       adequate, relevant and not excessive to its purpose;

 

(v)        accurate and updated;

 

(vi)       kept in a secure manner.

 

 

15. Player’s personal data (such as name, address, telephone number or email address, and which is referred to in this Privacy Policy as "Player’s Information", will be processed by SpinneriKasino in accordance with this Privacy Policy.

 

16. If at any time the Player wishes SpinneriKasino to stop or restrict processing the Player’s Information for any of the purposes set out in this Privacy Policy, then the Player must update his settings in his player profile under the My Account section on the website.  In the event a player wants to make changes to his consent not listed here, he should contact support. Please note that, depending on the purpose of processing the Player wish us to stop or restrict processing, this might mean that Player’s  Account might have to be closed, on which we will advise you on the moment we receive your withdrawal request, as some requests can lead to the fact we can’t deliver the service without processing certain data.

 

17. Please note that while the Services may contain links to websites, services and applications operated by third parties, SpinneriKasino is not responsible for the privacy practices or content of any such websites or applications. You should always review these privacy practices carefully before providing personal information to such third parties.

 

18. As part of the account registration process, the Player has the opportunity to "opt out" from being informed of future events, offers and promotions fromSpinneriKasino. Visitors who wish to take the option should leave the relevant box in the registration process 'unticked'. If Player wishes to update his preferences for processing personal information at a later stage, or withdraw his consent given on an earlier stage, this is possible at all times in the Player’s account - ‘My Account’ section.

 

19. Players at all times can request a copy of the personal data we hold for him and the entire player's gambling history. These requests are to be made by sending an email request to [email protected] . 

 

20. If a Player sees that we hold incorrect or inaccurate data for him, he may always request a correction of this data. We might need to verify the accuracy of new data provided through general KYC verification procedure, on which we will accordingly inform a Player on the moment the correction of data has been requested.

 

21. Players at all times have a right to request the erasure of the personal data. This gives you the right to request from us to delete or remove personal data where there is no good reason for us continuing to process it. However note that we may not always be able to comply with your request of erasure for specific legal or regulatory reasons which will be notified to you, if applicable, at the time of your request. 

 

22. The player has a right to object to processing of his personal data in cases where we are relying on a legitimate interest basis for processing and/or there is something about your particular situation which makes you feel that it impacts on your fundamental rights and freedoms. Players also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

 

23. The right to request the transfer of your personal data to you or to a third party is currently not available service that we could provide you with.

 

24. All the SpinneriKasino’s employees are required to comply with the terms of this Privacy Policy. This Privacy Policy provides that employees are obliged to keep Player information strictly confidential. This obligation continues once an employee has left SpinneriKasino.

 

25. The Player’s personal information will not be stored for any longer period than is necessary for the purposes for which it was collected. This means that we will hold your personal data for so long as you use our service and for no more than ten years after, unless required to be kept longer in accordance with legal and regulatory requirements.

 

26. Following the closure of the Players Account the Personal Data that is processed for the purpose of provision of services and marketing purposes, will be no longer used for these purposes. Following the closure of the Players Account some Personal Data, such as transaction history, contact details or name, is being kept, provided there is a legitimate purpose and the Personal Data is processed in the terms and to the extent as laid down by the Maltese law and the respective legal requirements.

 

 

Cookies, IP Addresses, and Log Files Policy.

1. Collection and Processing of Information

  • At SpinneriKasino, we collect data related to your device and usage to enhance our website and gaming services. This includes your IP address, device type, operating system, browser type, email client, as well as details like traffic patterns, log files, and the timing and frequency of your visits. This information is essential for system administration, optimal functionality of our website and games, reliable service delivery, and heightened security measures aimed at system integrity (preventing hacking and unauthorized access).

2. Understanding and Utilizing Cookies

  • SpinneriKasino employs cookies—small text files stored on your device—to ensure our website and games operate seamlessly. These cookies store non-personally identifiable information to facilitate enhanced functionality and user experience. Our use of cookies includes:

    • Access facilitation to requested secure areas. Without these cookies, features like secure login would be unavailable.

    • Preference memory to enhance and personalize your site navigation and interactions.

    • Load balancing to improve website performance by managing server workload.

    • User interface customization, remembering your settings for subsequent visits.

    • Integration with your social media networks.

    • Anonymous analytics to gauge and improve how you engage with our site and games.

    • Targeted advertising to provide relevant promotional content and evaluate campaign effectiveness.

3. Third-Party Cookie Collaboration

  • We collaborate with trusted third-party service providers who may also set analytics and advertising cookies on your device. These cookies help analyze your preferences and elevate the quality of our services, adhering strictly to the terms outlined here.

4. Your Consent and Control

  • By registering with SpinneriKasino, you acknowledge and consent to our use of cookies on your devices, essential for enhancing our services and your experience. This consent will be considered active until you choose to disable cookies in your browser settings. Please be aware that disabling cookies may impact the functionality of our services, and FSpinneriKasino cannot be held liable for any resulting inconvenience or loss.

5. Safety and Duration of Cookie Storage

  • The cookies we use are safe and crucial for the delivery of our services, stored on your device for no longer than one year. Cookie storage durations by third parties are determined by those parties.

6. Managing Your Cookie Preferences

  • You have the ability to refuse or disable cookies at any time through your browser settings. Keep in mind, however, that opting out may affect the quality of your experience and may prevent access to certain parts of our website or games. SpinneriKasino disclaims any responsibility for losses or damages that may arise from your decision to disable cookies.

This policy underscores SpinneriKasino’s commitment to maintaining a secure, efficient, and enjoyable gaming environment, while respecting your preferences and privacy.